Refund Policy

The following policy applies generally.  Some programs, classes, or events may have special refund policies.  Please see the individual programs for details.

Typically, you will receive a 100% refund if you cancel your registration at least 14 days before the start date of the program, class, or event.

You will receive a full refund less $25 if you cancel your registration less than 14 days before the event start date.

No refund is available if you:
– cancel on or after the start date
– do not show up for the program
– leave the program early
– attend and are not satisfied with the program, class, or event.

If you need to cancel because of a personal emergency, you will refund 100% of your fee.  We understand that life challenges can arise unexpectedly.  You may request an exception to this policy for unforeseen events (such as illness or family emergency) or other extenuating circumstances.

To request a refund, please contact the registrar of the program, class, or event, or contact the finance dept at [email protected]